Repair-Trak
Optional Module
for use with the Unify3 POS System

Introduction

Using Repair-Trak

Reports

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Using Repair-Trak

Using Repair-Trak During POS
Repair-Trak™ Function Totals allow you to determine which Repair-Trak™ operational functions are available to the cashier, and which operational totals will appear on the management reports. Available functions include:

· Repair Order Sales

· Repair Order Deposits

· Repair Order Pick Ups

· Customer Cancellations

· Store Cancellations

· Shipping and Handling Charges

· Repair Order Updates/Changes

Repair Order Inquiries

New Repair Order
When Repair-TrakÔ Order is selected, the cashier is prompted to enter a customer name or customer number, adding them on the fly if necessary.

A window is displayed for the cashier to enter information for a New Repair Order. When the transaction is totaled and the cashier is required to tender the customer payment for the deposit. A special Repair Order Receipt is then printed.

Selecting A Repair Order
When any Repair-Trak™ function is selected (except for Repair Order Sale), the operator will be given a list of open Repair Orders to select from.

Once a repair order is selected, the cashier is brought into a normal sales transaction screen to ring up parts and labor either into open departments, or into PLU's for inventory parts management.

Repair Order Pickup
Repair Order Pick Up prompts for a customer name or customer number. When a customer is selected a list of Repair-Trak orders on file is displayed. Selecting an order prompts for the payment amount required to pick up the repair item, and a special Repair Order Receipt is printed.

Repair Order Cancellation
When Customer Cancel or Store Cancel is selected, Repair-TrakÔ prompts for a customer name or customer number. When a customer is selected the operator is shown a list of Repair-Trak orders on file.

Repair-TrakÔ never returns the deposit when canceling a Repair Order transaction. Repair-TrakÔ handles cancellation differently for customer cancellations and store cancellations. When a store cancellation is performed, the Repair Order is simply cancelled with no cancellation fee. When a customer cancellation is performed, the Repair Order is cancelled but a cancellation fee is charged depending on the Repair-Trak™ parameters. Depending on the cancellation fee and deposit amount will determine if the customer is required to pay any additional amount.

For more information on the Repair-Trak Module for the Unify3 Point of Sale system, find a reseller near you.